NEW DELHI: The next phase of Mission Karmayogi will focus more on institutionalizing capacity building reforms initiated under the National Civil Service Capacity Building Programme, Capacity Building Committee Chairperson S Radha Chouhan said on Monday.
Launched in 2020, NPCSCB, known as Mission Karmayogi, represents a major shift in the training structure for government employees. The program sought to move capacity building from episodic training programs to a more structured, role-based, competency-driven system rooted in the Indian ethos and aligned with national priorities.
“The next phase, i.e. Mission Karmayogi 2.0, will build on these foundations and take the reform agenda deeper into government systems, with greater focus on states, frontline institutions and organizational capacities required to absorb and implement individual learning,” Chouhan told PTI in an interview.
She said the proposed program “would be a leap forward” in the aspirations “we have for Vixit Bharat”.
The Capacity Building Committee, the sponsor of the Karmayogi Mission Framework, has in the past few years helped put in place the basic institutional practices, frameworks and mechanisms needed for a new capacity building ecosystem.
These include role-based and competency-linked learning pathways, common quality standards for learning content, and use of the government’s integrated online training Karmayogi as a national digital learning platform, said Chouhan, former secretary of the Department of Personnel and Training.
The next phase seeks to institutionalize these reforms so that capacity building becomes an integral part of government performance, rather than a stand-alone training activity, she said, adding that this means integrating learning into roles, governance priorities, systems, processes and institutional culture across frontline ministries, departments, states and agencies.
Giving details of the transformation enabled by the Karmayogi Mission, Chouhan said the quality of learning available to public sector employees has been standardized through the programme.
A public employee in Bhopal, Thiruvananthapuram or Nagaland can access the same quality of educational content because it is available on iGOT, and uniformity of standards has been ensured, she said.
“So, you are arriving at a uniform quality of capacity building across the length and breadth of the country. This is a major shift and outcome that has happened,” Chouhan said when asked about the changes brought about by the Karmayogi Mission.
The next stage will go beyond just achieving good learning. The CBC president said the program will focus on how individual capabilities developed through Mission Karmayogi can be translated into improved organizational performance.
This is especially important in the era of rapidly evolving technology and artificial intelligence, where public institutions need not only trained personnel, but also adaptive systems, modern processes, data-driven decision-making, and institutional cultures that can accommodate new capabilities, said Chouhan, a retired Indian Administrative Service officer of the 1988 batch.
She said that the main priority will be to prepare public employees and government institutions for a governance ecosystem that supports artificial intelligence, and the Commission is working to further develop the capacity of civil servants to deal with the agent ecosystem led by artificial intelligence.
Learning related to AI has also been imparted to frontline workers like “panchayat sachiv, urban local body representatives, anganwadi workers, policemen, traffic cops and people who represent the government to the citizens,” Chouhan said.
“This approach reflects the broader vision of Mission Karmayogi 2.0,” she said. “Capacity building is not limited to senior officials or formal training institutions. It must reach every level of government and be supported by organizations equipped to use new skills meaningfully in day-to-day governance and service delivery.”
Chouhan said the lessons learned and reform solutions emerging from the Karmayogi Mission are now attracting international attention with some countries showing interest in adopting the programme’s approach.
The committee is also exploring how India’s capacity building platform and governance structures can be shared globally as a digital public good for capacity building.
“During the AI Impact Summit in India, we launched a global alliance to build digital capacity. Many countries have approached us on the Karmayogi Mission… and the Asian Development Bank has shown interest in working with us. Brazil is a country that has a lot of common interests with us. So we are trying to engage with them,” she said.
Chouhan said the Commission is looking with several partners to start a conversation on how the capacity building platform, along with the governance structures created under Mission Karmayogi, can be shared globally.
“We have already started this, and we are in the first round of talks with many other countries. The Ministry of Foreign Affairs is also helping us,” the CBC chief said.
“Mission Karmayogi 2.0 thus signals the next phase of India’s capacity building journey. At the local level, the focus is on institutionalizing reforms so that individual learning leads to stronger organizations and better governance outcomes. At the global level, India has begun sharing its capacity building architecture, platforms and learning on reforms with partner countries,” Chouhan said.
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