What happened with Heard Health’s mobile vet practice
Recently, pet owners in Mesa, Arizona — and surrounding areas — were dismayed to discover that Heard Health Mobile Vet Practice had gone out of business. Appointments appear to be cancelled, lines and emails go unanswered, and many customers report that their pets’ medical records are difficult or impossible to retrieve. Although there is no official public notice explaining all the reasons, the sudden closure has left a gap in mobile veterinary services, especially for end-of-life care at home and comfort health visits.
Impacts on pet owners and animal welfare
When a mobile veterinary service like Heard Health closes unexpectedly, the effects are immediate and emotional. Many families who once relied on it for euthanasia services, chronic disease management, or just routine health care are now scrambling to find alternatives. Pets with mobility issues, pets particularly stressed by travel, and animals that are elderly or terminally ill suffer the most. Service gaps like these also put additional pressure on traditional clinics, which may be less flexible and more stressful for vulnerable animals.
What pet owners should do next
If you use Heard Health, here are some practical steps to take:
- Retrieve medical records — Contact Heard Health if possible, or ensure records are stored with a partner clinic. If you used credit card payments or email communications, look through past invoices or report summaries.
- Check with local clinics — Many local veterinary hospitals, house call services, or ambulatory practices may be accepting new patients and have euthanasia and hospice services.
- Ask for referrals — Neighbors, pet support groups, or local Facebook/Nextdoor boards may have suggestions. It’s possible that someone else has already located an alternative.
- Planning for the future — If your pet’s health is deteriorating, securing a trustworthy provider in advance is better than waiting until there’s a crisis.
Why are mobile veterinary services especially valuable?
Mobile vet services like Heard Health fill an important niche. They provide less stress, home comfort, privacy and ease for pets and their guardians. When euthanasia is cared for at home, surrounded by familiar scents and loved ones, many pet owners find it deeply healing. The closure of Heard Health underscores how fragile the availability of such services is, especially when there is no redundancy.
The Trusted Alternative: Mobile Veterinary Practice in Arizona
For anyone looking for a reliable alternative, Arizona Mobile Veterinary Practice (AZ Mobile Vet) is recommended as a trustworthy option. They provide a wide range of services, including routine wellness, prevention, emergencies, and most importantly, mobile services.. They are mobile, compassionate and have positive reviews from clients who appreciate the ease of scheduling, caring demeanor, and ability to provide challenging services such as end-of-life care at home. AZ Mobile Vet helps fill the void left by the closure of Heard Health, especially for families seeking continuity in care for their pets without having to travel to the clinic.
