Amid the CBSE results fiasco, Education Minister Dharmendra Pradhan on Thursday said the board has started the re-evaluation process for Class 12 exams and has apex agencies, including IIT Kanpur and IIT Madras, to oversee OSM technology.
He added that the board has collaborated with four PSU banks – SBI, Indian Bank, Bank of Baroda and Canara Bank – for integrated payment gateways to support the process.
Speaking to reporters during the CBSE meeting, Pradhan said: “CBSE has roped in top agencies, including IIT Kanpur and IIT Madras, to oversee the technology. Four PSU banks – SBI, Indian Bank, Bank of Baroda and Canara Bank – have integrated payment gateways to support the process.”
He added that the government recognizes the discrepancies that occurred during the results, adding that it bears responsibility and promises corrective measures.
“The government acknowledges some discrepancies, accepts responsibility, and promises to take corrective measures. Officials will ensure that no query of students is left unresolved and accountability will be ensured at all levels…”
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“Around 17 lakh students participated, with nearly 98 lakh answer copies – around 40 crore pages scanned in total. For the first time, CBSE has introduced a digital assessment system, aiming for transparency and student-centric reforms. Students can now access the scanned answer sheets to check marks and raise queries. So far, around 4 lakh students have retrieved their answer sheets, covering nearly 11 lakh copies.”
“Backed by a secure platform,” says CBSE.
Amid criticism over the On-Screen Marking (OSM) system, CBSE in a post on
The board defended the digital evaluation process, saying the platform was secure and had undergone multiple quality and security checks. She also assured the students that the answer books were processed through “multiple quality control mechanisms.”
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Why was the OSM system under fire?
Central Board of Secondary Education (CBSE)’s new OSM system for Class XII assessment He was criticized after complaints rose Regarding alleged glitches and discrepancies during the re-evaluation process.
The controversy largely revolves around claims by students that scanned copies of answer sheets uploaded by CBSE do not match their handwriting, raising concerns about possible mismatch of the answer sheet in the digital assessment system.
What is OSM?
On-Screen Marking (OSM) was introduced by CBSE for Class1 Board results from 2026. Under this system, students continue to write exams in the same format but answer sheets are scanned digitally and assessed online – which the board says eliminates errors and reduces manual intervention.
As HT previously reported, some teachers have raised concerns about the new system, saying a lack of digital infrastructure and poor connectivity could pose potential problems.
Speaking to HT after the results, some school principals and teachers claimed that the system was introduced too quickly and that teachers had not received adequate training.
“Many teachers, especially in government schools, were not familiar enough with technology. Ideally, OSM should have been implemented next year after wider preparation,” the school principal said.
